3-122 Phaser 6128MFP Service Manual
Error Messages and Codes
SMB Login Error
SMB login failed. This troubleshooting procedure applies to these errors.
Applicable Error
• 031-524: SMB Error
Initial Actions
• Check network connectivity.
• Check administrative access permissions.
• Cycle printer power.
• If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Image Processor Board, PL10.6.6
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check the server setting:
Is the User Limit in the Sharing tab
set to Maximum Allowed?
Go to step 2. Set the user
limit to
Maximum
Allowed.
2 Cycle system power.
Does the error persist?
Replace the I/P
Board
(page 8-41).
Complete.
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