Xerox Phaser 6128MFP - Fax Communication Error

Phaser 6128MFP Service Manual 3-145
Error Messages and Codes
Fax Communication Error
The Fax has failed. The following troubleshooting procedure applies to this error.
Applicable Errors
• 033-501: Fax Codec Error
• 033-763: Fax Communication Error
Initial Actions
• Cycle printer power.
• If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Image Processor Board, PL10.6.6
■ IIT Sub Assembly, PL10.9.2
■ “Imaging” on page 10-24
■ “System Connections” on page 10-5
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check the system firmware.
Is the system firmware current?
Reseat
connections to
the I/P Board,
then go to step
2.
Reload system
firmware.
2 Cycle system power.
Does the error persist?
Go to step 3. Complete.
3 Replace the I/P Board (page 8-41).
Does the error persist?
Repalce the IIT
Sub Assembly
(page 8-82).
Complete.