Xerox Phaser 6128MFP - Insert Output to Tray

Phaser 6128MFP Service Manual 3-77
Error Messages and Codes
Insert Output to Tray
The No Paper Sensor did not detect media on a duplex job. This troubleshooting
procedure applies to this error.
Applicable Error
• Insert Output to Tray
Initial Actions
• Check the condition of the No paper Sensor actuator.
• Cycle printer power.
• If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ No Paper Sensor, PL3.2.13
■ Left Side Harness, PL10.4.18
■ MCU Board, PL10.7.7
■ “Map 2 - Feed and Laser Unit” on page 10-7
■ “Media Feed” on page 10-15
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Run the No Paper Sensor test (DI-
01) (page 4-40).
Use the actuator to toggle the
sensor output.
Does the sensor operate?
Replace the
MCU Board
(page 8-57).
Go to step 2.
2 Check connectors P/J23 and P/J234
between the MCU Board and the No
Paper Sensor.
Are the connectors secure?
Go to step 3. Reconnect the
connectors.
3 Check Left Side Harness continuity.
Disconnect P/J23 from the MCU
Board and P/J234 from the No
Paper Sensor.
Is the harness damaged?
Repair or
replace the
harness
(PL10.4.18).
Go to step 4.
4 Check for +3.3 V at J23 on the MCU
Board.
Is +3.3 V available between J23-9
<=> ground when the Interlock
Switch is closed?
Go to step 5. Replace the
MCU Board
(page 8-57).