3-140 Phaser 6128MFP Service Manual
Error Messages and Codes
Fax Communication Error
The Fax has failed to received a transmission signal. This troubleshooting
procedure applies to this error.
Applicable Error
• 033-762: Fax Communication Error
Initial Actions
• Cycle printer power.
• If the problem persists, follow the procedure below.
2 Is the target Fax busy? Wait for ten
minutes and re-
dial.
Go to step 3.
3 Check the Fax Parameter setting for
Country.
Is Country set correctly?
Go to step 4. Correct the
setting.
4 Check the system firmware.
Is the system firmware current?
Reseat
connections to
the I/P Board,
then go to step
5.
Reload system
firmware.
5 Cycle system power.
Does the error persist?
Replace the I/P
Board
(page 8-41)
Complete.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Image Processor Board, PL10.6.6
“Imaging” on page 10-24
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check the system firmware.
Is the system firmware current?
Go to step 2. Reload system
firmware.
2 Check the Junk Fax setting.
Is Junk Fax Filter On?
Go to step 3. Replace the I/P
Board
(page 8-41).
Troubleshooting Procedure Table
Step Actions and Questions Yes No
To Next Page
Loading...
