Phaser 6128MFP Service Manual 3-43
Error Messages and Codes
Jam at Front Cover Open Front Cover and Remove Paper
The Registration Sensor is not turned On within the specified time. The following
troubleshooting procedure applies to these errors.
Applicable Error
• Jam at Front Cover Open Front Cover and Remove Paper
Initial Actions
• Check the media path for obstructions or debris.
• Check the condition of the Registration Rollers.
• Cycle printer power.
• If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Registration In Actuator, PL3.2.11
■ Registration Sensor, PL3.2.13
■ Left Side Harness, PL10.4.18
■ MCU Board, PL10.7.7
■ “Map 2 - Feed and Laser Unit” on page 10-7
■ “Media Feed” on page 10-15
■ “Main Drive” on page 10-16
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check the media condition.
Is the media damaged or damp?
Replace the
media.
Go to step 2.
2 Check the Registration Rollers.
Are the rollers touching and free of
debris?
Go to step 3. Repair or
replace the
rollers.
3 Run the Registration Clutch test
(DO-00 and DO-29) (page 4-48).
Does the Registration Clutch and
Registration Rollers operate?
Go to step 4. Go to step 10.
4 Run the Registration Sensor test (DI-
02) (page 4-35).
Use the Registration Actuator In to
toggle the sensor output.
Does the sensor operate?
Replace the
MCU Board
(page 8-57).
Go to step 5.