3-88 Phaser 6128MFP Service Manual
Error Messages and Codes
Invalid Job Error
Print job settings do not match media size/type settings for the source. The
following troubleshooting procedure applies to this error.
Applicable Error
• 016-799: Invalid Job Error
Initial Actions
• Check the media size settings for the print job and source.
• Reseat installed memory.
• Cycle printer power.
• If the problem persists, follow the procedure below.
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check the User Registration value
under the Print Auditron setting.
Maximum value is 50.
Has the user count exceeded the
setting?
Reset the count
to 50 or less.
Go to step 2.
2 Reseat the Image Processor Board
connections.
Cycle system power.
Does the error persist?
Replace the I/P
Board
(page 8-41).
Complete.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Image Processor Board, PL10.6.6 ■ “Map 3 - Electrical and Drive” on page 10-8
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Print a small size file.
Does the error persist?
Go to step 2. Complete.
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