Xerox Phaser 6128MFP - Email Errors

3-118 Phaser 6128MFP Service Manual
Error Messages and Codes
Email Errors
Email Errors
Email was unsuccessful. This troubleshooting procedure applies to these errors.
Applicable Errors
• 016-503: Email Error, Invalid SMTP Server Error
• 016-504: Email Error, Invalid POP3 Server Error
• 016-505: Email Login Error, POP3 Login Failed Error
• 016-506: Email Login Error
• 016-507: Email Login Error, SMTP Login Failed Error
• 016-767: Invalid Email Address
• 016-768: Invalid From Address
• 016-786: Network Scan Error, Communication Time Out
• 016-790: Network Not Ready Error
• 016-794: Network Not Ready, Scan Aborted Error
Initial Actions
• Check network connectivity.
• Cycle printer power.
• If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Image Processor Board, PL10.6.6
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check the network connection using
ping command.
Is the printer connected to the
network?
Go to step 3. Go to step 2.
2 Check the network setting: System >
Admin Menu > Wired.
Are the network settings correct?
Go to step 3. Correct the
network
settings.