Phaser 6128MFP Service Manual 3-117
Error Messages and Codes
Controller Error
Communication error has occurred while performing a copy job. The following
troubleshooting procedure applies to these errors.
Applicable Errors
• 117-313: Controller Communication Error
• 117-323: Controller Error
• 117-324: Controller Error
• 117-344: Controller Error
• 117-354: Controller Error
• 117-355: Controller Error
Initial Actions
• Cycle printer power.
• If the problem persists, follow the procedure below.
3 Replace the Memory Card.
Does the error persist?
Replace the
Image
Processor Board
(page 8-41).
Complete.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Image Processor Board, PL10.6.6 ■ “Imaging” on page 10-24
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Reseat all connections to the I/P
Board, then cycle system power.
Does the error persist?
Replace the I/P
Board
(page 8-41)
Complete.
Troubleshooting Procedure Table
Step Actions and Questions Yes No
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