Xerox Phaser 6128MFP Service Manual

4-52 Phaser 6128MFP Service Manual
General Troubleshooting
Control Panel Troubleshooting
Printer Does Not Come to a “Ready” State
1. Reseat connectors on the Image Processor Board.
2. Refer to “DC Power Supply Troubleshooting” on page 4-64.
3. Replace the Control Panel (page 8-43).
4. Repair the Control Panel wiring harness.
Control Panel LED is On, Control Panel Display is Blank
1. Remove and reseat the Image Processor Board (page 8-41).
2. Replace the Control Panel (page 8-43).
3. Repair the Control Panel wiring harness.
4. Replace the Image Processor Board (page 8-41).
Fax Troubleshooting
If the Fax isn’t operating correctly, try using the copy function. If the copy
function’s printing results are correct, the probability of a fault in the Fax itself is
low. The fault is likely in the telephone line or receiving Fax. If the fault is in the
telephone line, first retry sending the data. If there is no improvement, contact the
telephone company. If the copy function’s printing results are incorrect, it can be
determined if the fault is in the scanner or printer by operating each unit
separately via a computer.
Transmission Fault
1. Problem with printing quality at receiving Fax, such as corrupt image, lines in
image, or top/bottom cut off.
a. If a copy is normal.
Cause: Degraded telephone line connection is caused by noise, etc., or a fault
in receiving Fax’s printer.
Corrective Action: Determine whether the fault is in the telephone or
receiving Fax by trying a copy function at the receiving Fax.
Note
If the telephone line is degraded, white horizontal lines, missing rows,
and/or cut-off top/bottom may occur. Branch connections or incoming
call (call waiting) may also caused image corruption.
b. If copy function is faulty.
Cause: Dirt or fault in scanner.
Corrective Action: Clean the document glass or repair the scanner. If the
original is being sent from the ADF, try making a copy with the original placed
on the platen. If this resolves the problem, the fault is in the ADF.

Xerox Phaser 6128MFP Specifications

General

Print technology	Laser
Maximum resolution	600 x 600 DPI
Economical printing	Yes
Time to first page (black, normal)	14 s
Time to first page (color, normal)	17 s
Print speed (black, normal quality, A4/US Letter)	16 ppm
Print speed (color, normal quality, A4/US Letter)	12 ppm
Scanner type	Flatbed scanner
Image formats supported	JPG, TIF
Copier resize	- %
Time to first copy (black, normal)	18 s
Copy speed (black, normal quality, A4)	16 cpm
Copy speed (color, normal quality, A4)	12 cpm
Faxing	Mono faxing
Fax speed dialing (max numbers)	200
Total input capacity	250 sheets
Total output capacity	150 sheets
Display	LCD
Market positioning	Business
Internal memory	384 MB
Card reader integrated	No
Sound pressure level (copying)	52.2 dB
Sound pressure level (printing)	14.9 dB
Maximum print size	216 x 297 mm
Paper tray media types	Bond paper, Card stock, Envelopes, Glossy paper, Labels, Plain paper
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Legal (media size), Letter (media size), Oficio (media size), Statement (140 x 216mm)
ISO A-series sizes (A0...A9)	A4, A5
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 216 g/m²
Power supply type	AC
Dimensions (WxDxH)	425 x 507 x 585 mm
Power requirements	120 V, 50/60 Hz
Networking features	Fast Ethernet
All-in-one functions	Copy, Fax, Scan
Standard media sizes	76.2 x 127 mm - 215.6 x 355.6 mm
Color all-in-one functions	copy, print, scan
Compatible operating systems	Windows 2000+ Mac OS X v10.3 - 10.5 Red Hat Enterprise Linux 5 Desktop SUSE Linux Desktop 10+
Dimensions (W x D x H) (imperial)	16.7 x 20 x 23 \
Acoustic power emissions (active, print, copy or scan)	62.2/30.3 dB
Standard interfaces	USB 2.0
USB 2.0 ports quantity	1
Power consumption (standby)	18.4 W
Power consumption (average operating)	360 W
Sustainability certificates	ENERGY STAR
Certification	EEC, FCC
Maximum duty cycle	40000 pages per month
Recommended duty cycle	3000 pages per month
Storage temperature (T-T)	-20 - 40 °C
Operating temperature (T-T)	10 - 32 °C
Non-operating relative humidity (non-condensing)	10 - 85 %