Xerox Phaser 6128MFP Service Manual

Phaser 6128MFP Service Manual 5-31
Print-Quality Troubleshooting
Background Contamination
There is toner contamination on all or most of the page. The contamination
appears as a very light gray dusting.
Initial Actions
• Check the paper transfer path.
• Ensure there are no debris on the transfer path.
Troubleshooting Reference Table
Applicable Notes Example Print
■ Erase LED Assy (PL4.1.8)
■ Imaging Unit (PL4.1.21)
■ Transfer Belt (PL6.1.7)
■ IP Board (PL10.6.6)
■ MCU Board (PL10.7.7)
■ LVPS Harness Assy (PL10.8.14)
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Inspect the media path.
Are there obstructions in the media
path?
Clean the
paper path
(refer to
“Cleaning” on
page 7-2), then
go to step 2.
Go to step 3.
2 Is the image printed correctly? Complete Go to step 3.
3 Print the Windows test page after
printing the Demo page (Menu >
Information Pages > Demo Page,
or running Service Mode > Test
Print > Toner Pallet Check).
Is the image printed correctly?
Complete Go to step 4.
4 1. Open the Front Cover, and remove
the Imaging Unit.
2. Defeat the safety interlock switch.
Do the four erase LEDs light
correctly?
Go to step 7. Go to step 5.
Background Contamination

Xerox Phaser 6128MFP Specifications

General

Print technology	Laser
Maximum resolution	600 x 600 DPI
Economical printing	Yes
Time to first page (black, normal)	14 s
Time to first page (color, normal)	17 s
Print speed (black, normal quality, A4/US Letter)	16 ppm
Print speed (color, normal quality, A4/US Letter)	12 ppm
Scanner type	Flatbed scanner
Image formats supported	JPG, TIF
Copier resize	- %
Time to first copy (black, normal)	18 s
Copy speed (black, normal quality, A4)	16 cpm
Copy speed (color, normal quality, A4)	12 cpm
Faxing	Mono faxing
Fax speed dialing (max numbers)	200
Total input capacity	250 sheets
Total output capacity	150 sheets
Display	LCD
Market positioning	Business
Internal memory	384 MB
Card reader integrated	No
Sound pressure level (copying)	52.2 dB
Sound pressure level (printing)	14.9 dB
Maximum print size	216 x 297 mm
Paper tray media types	Bond paper, Card stock, Envelopes, Glossy paper, Labels, Plain paper
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Legal (media size), Letter (media size), Oficio (media size), Statement (140 x 216mm)
ISO A-series sizes (A0...A9)	A4, A5
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 216 g/m²
Power supply type	AC
Dimensions (WxDxH)	425 x 507 x 585 mm
Power requirements	120 V, 50/60 Hz
Networking features	Fast Ethernet
All-in-one functions	Copy, Fax, Scan
Standard media sizes	76.2 x 127 mm - 215.6 x 355.6 mm
Color all-in-one functions	copy, print, scan
Compatible operating systems	Windows 2000+ Mac OS X v10.3 - 10.5 Red Hat Enterprise Linux 5 Desktop SUSE Linux Desktop 10+
Dimensions (W x D x H) (imperial)	16.7 x 20 x 23 \
Acoustic power emissions (active, print, copy or scan)	62.2/30.3 dB
Standard interfaces	USB 2.0
USB 2.0 ports quantity	1
Power consumption (standby)	18.4 W
Power consumption (average operating)	360 W
Sustainability certificates	ENERGY STAR
Certification	EEC, FCC
Maximum duty cycle	40000 pages per month
Recommended duty cycle	3000 pages per month
Storage temperature (T-T)	-20 - 40 °C
Operating temperature (T-T)	10 - 32 °C
Non-operating relative humidity (non-condensing)	10 - 85 %