Xerox Phaser 6128MFP Service Manual

Phaser 6128MFP Service Manual 3-73
Error Messages and Codes
Tray and Media Errors
Load Tray or Manual Feed
The Tray or manual feed slot No Paper Sensor does not detect the presence of
media. This troubleshooting procedure applies to these errors.
Applicable Errors
•Load Tray
• Load Manual Feed
Initial Actions
• Check the media path for obstructions, supported paper, and proper guide
adjustment.
• Check the condition of the sensor actuators.
• Check the size settings and print job specifications.
• Cycle printer power.
• If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map Reference
■ Tray No Paper Sensor, PL3.2.13
■ Manual No Paper Sensor, PL3.2.13
■ Image Processor Board, PL10.6.6
■ MCU Board, PL9.2.13
■ “Map 2 - Feed and Laser Unit” on page 10-7
■ “Media Feed” on page 10-15
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Is the error Load Tray? Go to Step 2. Go to Step 7.
2 Run the No Paper Sensor test (DI-
01) (page 4-40).
Use the actuator to toggle the
sensor output.
Does the sensor operate?
Replace the
MCU Board
(page 8-57).
Go to step 3.
3 Check connectors P/J23 and P/J234
between the MCU Board and the No
Paper Sensor.
Are the connectors secure?
Go to step 4. Reconnect the
connectors.

Xerox Phaser 6128MFP Specifications

General

Print technology	Laser
Maximum resolution	600 x 600 DPI
Economical printing	Yes
Time to first page (black, normal)	14 s
Time to first page (color, normal)	17 s
Print speed (black, normal quality, A4/US Letter)	16 ppm
Print speed (color, normal quality, A4/US Letter)	12 ppm
Scanner type	Flatbed scanner
Image formats supported	JPG, TIF
Copier resize	- %
Time to first copy (black, normal)	18 s
Copy speed (black, normal quality, A4)	16 cpm
Copy speed (color, normal quality, A4)	12 cpm
Faxing	Mono faxing
Fax speed dialing (max numbers)	200
Total input capacity	250 sheets
Total output capacity	150 sheets
Display	LCD
Market positioning	Business
Internal memory	384 MB
Card reader integrated	No
Sound pressure level (copying)	52.2 dB
Sound pressure level (printing)	14.9 dB
Maximum print size	216 x 297 mm
Paper tray media types	Bond paper, Card stock, Envelopes, Glossy paper, Labels, Plain paper
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Legal (media size), Letter (media size), Oficio (media size), Statement (140 x 216mm)
ISO A-series sizes (A0...A9)	A4, A5
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 216 g/m²
Power supply type	AC
Dimensions (WxDxH)	425 x 507 x 585 mm
Power requirements	120 V, 50/60 Hz
Networking features	Fast Ethernet
All-in-one functions	Copy, Fax, Scan
Standard media sizes	76.2 x 127 mm - 215.6 x 355.6 mm
Color all-in-one functions	copy, print, scan
Compatible operating systems	Windows 2000+ Mac OS X v10.3 - 10.5 Red Hat Enterprise Linux 5 Desktop SUSE Linux Desktop 10+
Dimensions (W x D x H) (imperial)	16.7 x 20 x 23 \
Acoustic power emissions (active, print, copy or scan)	62.2/30.3 dB
Standard interfaces	USB 2.0
USB 2.0 ports quantity	1
Power consumption (standby)	18.4 W
Power consumption (average operating)	360 W
Sustainability certificates	ENERGY STAR
Certification	EEC, FCC
Maximum duty cycle	40000 pages per month
Recommended duty cycle	3000 pages per month
Storage temperature (T-T)	-20 - 40 °C
Operating temperature (T-T)	10 - 32 °C
Non-operating relative humidity (non-condensing)	10 - 85 %