Xerox Phaser 6128MFP - Configuration, Memory, and Firmware Errors; Invalid User Error; Disabled Func Error

3-86 Phaser 6128MFP Service Manual
Error Messages and Codes
Configuration, Memory, and Firmware Errors
Invalid User Error
The system does not recognize the user. This troubleshooting procedure applies to
this error.
Applicable Error
• 016-757: Invalid User Error
Initial Actions
• Check account setup.
• Cycle printer power.
• If the problem persists, follow the procedure below.
Disabled Func Error
A disabled operation was attempted. This troubleshooting procedure applies to
this error.
Applicable Error
• 016-758: Disabled Func Error
Initial Actions
• Check the print driver version.
• Cycle printer power.
• If the problem persists, follow the procedure below.
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check user account setup.
Does the error persist?
Configure the
user account.
Go to step 2.
Complete.
2 Check network connections.
Is the system connected to the
network?
Have the
customer
contact their
system
administrator.
Connect the
network.