Xerox Phaser 6128MFP - Abnormal Noise During Printing

Phaser 6128MFP Service Manual 4-69
General Troubleshooting
Abnormal Noise During Printing
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Separator Roller (PL2.1.5)
■ Feed Roller Assembly (PL3.2.4)
■ Imaging Unit (PL4.1.21)
■ Fuser (PL6.1.1)
■ Transfer Belt (PL6.1.7)
■ Sub Drive Assembly (PL7.1.1)
■ Main Drive Assembly (PL7.1.2)
■ Fan (PL8.1.1)
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Is the noise present when paper is fed
from the Tray?
Go to step 2. Go to step 6.
2 Check the paper condition.
Is the paper dry and approved?
Go to step 4. Replace the
paper, then
go to step 3.
3 Check for noise when paper is fed from
Tray 1
Is the noise still present?
Go to step 4. Complete
4 1. Remove the Tray.
2. Rotate the Separator Roller with your
finger.
Does the roller rotate smoothly?
Go to step 5. Replace the
Separator
Roller
(page 8-7).
5 Check the Feed Roller rotation
1. Remove the Tray.
2. Start the Main Motor FULL2 test
(page 4-41): Service Mode > Engine
Diag > Motor Test > Main Motor
FULL2, then while the motor is
running, start the Tray Feed Solenoid
(Auto) test (page 4-49): Service Mode
> Engine Diag > Motor Test > Tray
Feed Solenoid (Auto).
Is the noise coming from this roller?
NOTE:
After check is completed, turn off the Tray
Feed Solenoid test first, then turn off the
Main Motor FULL2 test.
Replace the
Feed Roller
(page 8-10).
Go to step 9.
6 Check the feed slot paper guides
Were the guides correctly set, and was
the paper correctly inserted?
Go to step 7. Reset the
guides, then
go to step 7.