Xerox Phaser 6128MFP Service Manual

Phaser 6128MFP Service Manual 4-69
General Troubleshooting
Abnormal Noise During Printing
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Separator Roller (PL2.1.5)
■ Feed Roller Assembly (PL3.2.4)
■ Imaging Unit (PL4.1.21)
■ Fuser (PL6.1.1)
■ Transfer Belt (PL6.1.7)
■ Sub Drive Assembly (PL7.1.1)
■ Main Drive Assembly (PL7.1.2)
■ Fan (PL8.1.1)
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Is the noise present when paper is fed
from the Tray?
Go to step 2. Go to step 6.
2 Check the paper condition.
Is the paper dry and approved?
Go to step 4. Replace the
paper, then
go to step 3.
3 Check for noise when paper is fed from
Tray 1
Is the noise still present?
Go to step 4. Complete
4 1. Remove the Tray.
2. Rotate the Separator Roller with your
finger.
Does the roller rotate smoothly?
Go to step 5. Replace the
Separator
Roller
(page 8-7).
5 Check the Feed Roller rotation
1. Remove the Tray.
2. Start the Main Motor FULL2 test
(page 4-41): Service Mode > Engine
Diag > Motor Test > Main Motor
FULL2, then while the motor is
running, start the Tray Feed Solenoid
(Auto) test (page 4-49): Service Mode
> Engine Diag > Motor Test > Tray
Feed Solenoid (Auto).
Is the noise coming from this roller?
NOTE:
After check is completed, turn off the Tray
Feed Solenoid test first, then turn off the
Main Motor FULL2 test.
Replace the
Feed Roller
(page 8-10).
Go to step 9.
6 Check the feed slot paper guides
Were the guides correctly set, and was
the paper correctly inserted?
Go to step 7. Reset the
guides, then
go to step 7.

Xerox Phaser 6128MFP Specifications

General

Print technology	Laser
Maximum resolution	600 x 600 DPI
Economical printing	Yes
Time to first page (black, normal)	14 s
Time to first page (color, normal)	17 s
Print speed (black, normal quality, A4/US Letter)	16 ppm
Print speed (color, normal quality, A4/US Letter)	12 ppm
Scanner type	Flatbed scanner
Image formats supported	JPG, TIF
Copier resize	- %
Time to first copy (black, normal)	18 s
Copy speed (black, normal quality, A4)	16 cpm
Copy speed (color, normal quality, A4)	12 cpm
Faxing	Mono faxing
Fax speed dialing (max numbers)	200
Total input capacity	250 sheets
Total output capacity	150 sheets
Display	LCD
Market positioning	Business
Internal memory	384 MB
Card reader integrated	No
Sound pressure level (copying)	52.2 dB
Sound pressure level (printing)	14.9 dB
Maximum print size	216 x 297 mm
Paper tray media types	Bond paper, Card stock, Envelopes, Glossy paper, Labels, Plain paper
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Legal (media size), Letter (media size), Oficio (media size), Statement (140 x 216mm)
ISO A-series sizes (A0...A9)	A4, A5
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 216 g/m²
Power supply type	AC
Dimensions (WxDxH)	425 x 507 x 585 mm
Power requirements	120 V, 50/60 Hz
Networking features	Fast Ethernet
All-in-one functions	Copy, Fax, Scan
Standard media sizes	76.2 x 127 mm - 215.6 x 355.6 mm
Color all-in-one functions	copy, print, scan
Compatible operating systems	Windows 2000+ Mac OS X v10.3 - 10.5 Red Hat Enterprise Linux 5 Desktop SUSE Linux Desktop 10+
Dimensions (W x D x H) (imperial)	16.7 x 20 x 23 \
Acoustic power emissions (active, print, copy or scan)	62.2/30.3 dB
Standard interfaces	USB 2.0
USB 2.0 ports quantity	1
Power consumption (standby)	18.4 W
Power consumption (average operating)	360 W
Sustainability certificates	ENERGY STAR
Certification	EEC, FCC
Maximum duty cycle	40000 pages per month
Recommended duty cycle	3000 pages per month
Storage temperature (T-T)	-20 - 40 °C
Operating temperature (T-T)	10 - 32 °C
Non-operating relative humidity (non-condensing)	10 - 85 %