3-54 Phaser 6128MFP Service Manual
Error Messages and Codes
Consumable/Routine Maintenance Errors
Replace Fuser or Fuser Life Error
Allow the Fuser to cool before removal.
The Fuser has reached end of life. This troubleshooting procedure applies to this
error.
Applicable Errors
•Fuser Life
• 010-351: Replace Fuser
Initial Action
• Check the Fuser life counter. If the count is at or near end of life, replace the
Fuser.
• Cycle printer power.
• If problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Fuser, PL6.1.1
■ MCU Board, PL10.7.7
■ “Map 4 - Imaging” on page 10-9
■ “Fuser” on page 10-21
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check the Fuser life count.
Has the count reached end of life?
Replace the
Fuser
(page 8-11).
Go to step 2.
2 Is the Fuser correctly installed? Go to step 3. Reseat the
Fuser.
3 Cycle system power.
Does the error persist.
Go to step 4. Complete.
4 Replace the Fuser (page 8-11).
Does the error still occur?
Replace the
MCU Board
(page 8-57).
Complete.