Xerox Phaser 6128MFP - Target Fax no Answer

Phaser 6128MFP Service Manual 3-147
Error Messages and Codes
Target Fax No Answer
The Fax has failed. The following troubleshooting procedure applies to this error.
Applicable Errors
• 035-701: Fax Communication Error
• 035-720: Fax Communication Error
• 035-781: Target Fax Busy Error
Initial Actions
• Cycle printer power.
• If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Conrol Panel, PL10.2.2
■ Image Processor Board, PL10.6.6
“System Control” on page 10-22
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check Fax line connections at both
ends of the cable. Reconnect the Fax
line to the Fax Board.
Does the error still occur?
Go to step 2. Complete.
2 Check system operation using a
known good Fax to receive the data.
Does the error persist?
Go to step 3. Complete.
3 Check the Line Type, Tone/Pulse,
and Country settings.
Are the settings correct?
Go to step 4. Correct the
settings.
4 Check the system firmware.
Is the system firmware current?
Reseat
connections to
the I/P Board,
then go to step
5.
Reload system
firmware.
5 Replace the Fax Board (page 8-47).
Does the error persist?
Go to step 6. Complete.
6 Cycle system power.
Does the error persist?
Replace the I/P
Board
(page 8-41)
Complete.