Xerox Phaser 6128MFP Service Manual

Phaser 6128MFP Service Manual 3-63
Error Messages and Codes
Low Density Black Cartridge Error
The ADC Sensor detects an insufficient amount of Black Toner being applied. The
following troubleshooting procedure applies to these errors.
Applicable Error
• Low Density Black Cartridge
Initial Actions
• Check that the cartridge is a genuine Xerox Toner Cartridge. If not, replace
with a genuine cartridge.
• Check the Toner Cartridge life cycle count. If at or near end of life, replace the
cartridge.
• Remove, inspect, and gently shake the the cartridge from side to side..
• Check for sealing tape on the Imaging Unit.
• Cycle system power.
• If problem persists, follow the procedure below.
3 Check P/J19 and P/J191 connections
between the MCU Board and the
Cyan toner motor.
Are the connections secure?
Go to step 4. Reseat the
connectors.
4 Disconnet P/J19 and P/J191 and
check the harness continuity.
Is the harness damaged?
Repair the
harness.
Go to step 5.
5 Check for +24 V at P/J19-4 of the
MCU Board.
Is 24 V available at pin 4?
Replace the
Dispense
Assembly
(page 8-91)
Replace the
MCU Board
(page 8-57).
6 Replace the Imaging Unit
(page 8-8).
Does the error persist?
Go to step 7. Complete.
7 Reseast the Transfer Belt at the
Front Cover.
Does the error persist?
Replace the
Transfer Belt
(page 8-103)
Complete
Troubleshooting Procedure Table
Step Actions and Questions Yes No

Xerox Phaser 6128MFP Specifications

General

Print technology	Laser
Maximum resolution	600 x 600 DPI
Economical printing	Yes
Time to first page (black, normal)	14 s
Time to first page (color, normal)	17 s
Print speed (black, normal quality, A4/US Letter)	16 ppm
Print speed (color, normal quality, A4/US Letter)	12 ppm
Scanner type	Flatbed scanner
Image formats supported	JPG, TIF
Copier resize	- %
Time to first copy (black, normal)	18 s
Copy speed (black, normal quality, A4)	16 cpm
Copy speed (color, normal quality, A4)	12 cpm
Faxing	Mono faxing
Fax speed dialing (max numbers)	200
Total input capacity	250 sheets
Total output capacity	150 sheets
Display	LCD
Market positioning	Business
Internal memory	384 MB
Card reader integrated	No
Sound pressure level (copying)	52.2 dB
Sound pressure level (printing)	14.9 dB
Maximum print size	216 x 297 mm
Paper tray media types	Bond paper, Card stock, Envelopes, Glossy paper, Labels, Plain paper
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Legal (media size), Letter (media size), Oficio (media size), Statement (140 x 216mm)
ISO A-series sizes (A0...A9)	A4, A5
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 216 g/m²
Power supply type	AC
Dimensions (WxDxH)	425 x 507 x 585 mm
Power requirements	120 V, 50/60 Hz
Networking features	Fast Ethernet
All-in-one functions	Copy, Fax, Scan
Standard media sizes	76.2 x 127 mm - 215.6 x 355.6 mm
Color all-in-one functions	copy, print, scan
Compatible operating systems	Windows 2000+ Mac OS X v10.3 - 10.5 Red Hat Enterprise Linux 5 Desktop SUSE Linux Desktop 10+
Dimensions (W x D x H) (imperial)	16.7 x 20 x 23 \
Acoustic power emissions (active, print, copy or scan)	62.2/30.3 dB
Standard interfaces	USB 2.0
USB 2.0 ports quantity	1
Power consumption (standby)	18.4 W
Power consumption (average operating)	360 W
Sustainability certificates	ENERGY STAR
Certification	EEC, FCC
Maximum duty cycle	40000 pages per month
Recommended duty cycle	3000 pages per month
Storage temperature (T-T)	-20 - 40 °C
Operating temperature (T-T)	10 - 32 °C
Non-operating relative humidity (non-condensing)	10 - 85 %