Phaser 6128MFP Service Manual 3-47
Error Messages and Codes
Jam at Manual Feed Slot
The Registration Sensor is not turned On within the specified time. The following
troubleshooting procedure applies to these errors.
Applicable Error
• Jam at Manual Feeed Slot
Initial Actions
• Check the media path for obstructions or debris.
• Check the media size being used.
• Cycle printer power.
• If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Registration Clutch, PL3.1.1
■ Registration Roller Actuator, PL3.3.8
■ Registration Sensor, PL3.2.13
■ Main Drive Assembly, PL7.1.2
■ Feed Drive Assembly, PL7.1.4
■ Left Side Harness, PL10.4.18
■ MCU Board, PL10.7.7
■ Main Motor Harness, PL10.8.7
■ Registration (KSNR) Harness, PL10.8.9
■ “Map 2 - Feed and Laser Unit” on page 10-7
■ “Map 4 - Imaging” on page 10-9
■ “Media Feed” on page 10-15
■ “Main Drive” on page 10-16
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check the media size.
Does the media maatch the print
job size?
Replace the
media.
Go to step 2.
2 Check the Front Cover latch.
Does the Front Cover latch correctly?
Go to step 3. Repair or
replace the
Front Cover
(page 8-15).
3 Run the Main Motor test (DO-00) on
(page 4-41).
Does the motor rotate?
Go to step 4. Go to step 15.
4 Does the media reach the
Registration Rollers when fed from
the Tray?
Go to step 5. Go to step 7.