Xerox Phaser 6128MFP - Page 340

4-70 Phaser 6128MFP Service Manual
General Troubleshooting
7 Check the paper condition
Is the paper dry and approved paper?
Go to step 9. Replace the
paper, then
go to step 8.
8 Check for noise when the paper is fed
into the feed slot
Does the noise come from the printer?
Go to step 9 Complete
9 Perform the Main Motor test (page 4-41):
Service Mode > Engine Diag > Motor
Test > Main Motor FULL2.
Does the noise arise from the printer?
Go to step
10.
Go to step
16.
10 1. Reseat the Imaging Unit.
2. Perform the Main Motor test
(page 4-41): Service Mode > Engine
Diag > Motor Test > Main Motor
FULL2.
Is the noise still present?
Go to step
11.
Complete
11 1. Reseat the Transfer Belt connectors.
2. Perform the Main Motor test
(page 4-41): Service Mode > Engine
Diag > Motor Test > Main Motor
FULL2.
Is the noise still present?
Go to step
12.
Complete
12 Check for dirt or debris on the registration
rollers?
Clean the
rollers, then
go to step
13.
Go to step
14.
13 Check for noise when printing
Is the noise still present?
Go to step
14.
Complete
14 Check registration roller rotation.
1. Start the Main Motor test (page 4-41):
Service Mode > Engine Diag > Motor
Test > Main Motor FULL2, and while
the motor is running start the Regi
Clutch test: Service Mode > Engine
Diag > Motor Test > Regi Clutch.
Is the noise coming from the Roller(s)?
Replace the
Registration
Roller
Assembly
and/or Metal
Registration
Roller.
Go to step
15.
15 1. Reseat the Main Drive Assembly.
2. Perform the Main Motor test
(page 4-41): Service Mode > Engine
Diag > Motor Test > Main Motor
FULL2.
Is the noise still present?
Try replacing
one after
another:
■ Imaging
Unit
(page 8-8)
■ Transfer
Belt
(page 8-103)
■ Main Drive
Assembly
(page 8-58).
Complete
Troubleshooting Procedure Table (continued)
Step Actions and Questions Yes No