Xerox Phaser 6128MFP Service Manual

3-38 Phaser 6128MFP Service Manual
Error Messages and Codes
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Seperator Roller, PL2.1.5
■ Registration Clutch, PL3.1.1
■ Feed Solenoid, PL3.1.11
■ Feed Roller, PL3.2.4
■ Registration Roller Actuator, PL3.2.8
■ Registration In Actuator, PL3.2.11
■ Registration Sensor, PL3.2.13
■ Main Drive Assembly, PL7.1.2
■ Feed Drive Assembly, PL7.1.4
■ Left Side Harness, PL10.4.18
■ MCU Board, PL10.7.7
■ Main Motor Harness, PL10.8.7
■ Registration (KSNR) Harness, PL10.8.9
■ “Map 2 - Feed and Laser Unit” on page 10-7
■ “Map 4 - Imaging” on page 10-9
■ “Media Feed” on page 10-15
■ “Main Drive” on page 10-16
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check the media condition.
Is the media damaged or damp?
Replace the
media.
Go to step 2.
2 Check the Front Cover latch.
Does the Front Cover latch correctly?
Go to step 3. Repair or
replace the
Front Cover
(page 8-15).
3 Run the Main Motor test (DO-00) on
(page 4-41).
Does the motor rotate?
Go to step 4. Go to step 15.
4 Run the Feed Roller Rotation test
(DO-0b) on (page 4-45).
Do the Feed and Registration rollers
rotate?
Go to step 5. Repair or
replace the
Feed Drive
Assembly
(page 8-37).
5 Does the media feed from the Tray
into the media path?
Go to step 10. Go to step 6.
6 Check media guide adjustment in
the Tray.
Are the guides adjusted properly?
Go to step 7. Adjust the
guides to fit
the media.
7 Check the Seperator Roller for
damage or wear.
Is the Seperator Roller damaged or
worn?
Replace the
Seperator Roller
(page 8-7).
Go to step 8.
8 Check the Feed Roller for damage or
wear.
Is the Feed Roller damaged or worn?
Replace the
Feed Roller
(page 8-10).
Go to step 9.
9 Run the Tray Feed Solenoid test (DO-
2F) on (page 4-49).
Does the solenoid operate?
Replace the
Tray.
Go to step 18.

Xerox Phaser 6128MFP Specifications

General

Print technology	Laser
Maximum resolution	600 x 600 DPI
Economical printing	Yes
Time to first page (black, normal)	14 s
Time to first page (color, normal)	17 s
Print speed (black, normal quality, A4/US Letter)	16 ppm
Print speed (color, normal quality, A4/US Letter)	12 ppm
Scanner type	Flatbed scanner
Image formats supported	JPG, TIF
Copier resize	- %
Time to first copy (black, normal)	18 s
Copy speed (black, normal quality, A4)	16 cpm
Copy speed (color, normal quality, A4)	12 cpm
Faxing	Mono faxing
Fax speed dialing (max numbers)	200
Total input capacity	250 sheets
Total output capacity	150 sheets
Display	LCD
Market positioning	Business
Internal memory	384 MB
Card reader integrated	No
Sound pressure level (copying)	52.2 dB
Sound pressure level (printing)	14.9 dB
Maximum print size	216 x 297 mm
Paper tray media types	Bond paper, Card stock, Envelopes, Glossy paper, Labels, Plain paper
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Legal (media size), Letter (media size), Oficio (media size), Statement (140 x 216mm)
ISO A-series sizes (A0...A9)	A4, A5
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 216 g/m²
Power supply type	AC
Dimensions (WxDxH)	425 x 507 x 585 mm
Power requirements	120 V, 50/60 Hz
Networking features	Fast Ethernet
All-in-one functions	Copy, Fax, Scan
Standard media sizes	76.2 x 127 mm - 215.6 x 355.6 mm
Color all-in-one functions	copy, print, scan
Compatible operating systems	Windows 2000+ Mac OS X v10.3 - 10.5 Red Hat Enterprise Linux 5 Desktop SUSE Linux Desktop 10+
Dimensions (W x D x H) (imperial)	16.7 x 20 x 23 \
Acoustic power emissions (active, print, copy or scan)	62.2/30.3 dB
Standard interfaces	USB 2.0
USB 2.0 ports quantity	1
Power consumption (standby)	18.4 W
Power consumption (average operating)	360 W
Sustainability certificates	ENERGY STAR
Certification	EEC, FCC
Maximum duty cycle	40000 pages per month
Recommended duty cycle	3000 pages per month
Storage temperature (T-T)	-20 - 40 °C
Operating temperature (T-T)	10 - 32 °C
Non-operating relative humidity (non-condensing)	10 - 85 %