Xerox Phaser 6128MFP - Moving the Printer

3-38 Phaser 6128MFP Service Manual
Error Messages and Codes
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Seperator Roller, PL2.1.5
■ Registration Clutch, PL3.1.1
■ Feed Solenoid, PL3.1.11
■ Feed Roller, PL3.2.4
■ Registration Roller Actuator, PL3.2.8
■ Registration In Actuator, PL3.2.11
■ Registration Sensor, PL3.2.13
■ Main Drive Assembly, PL7.1.2
■ Feed Drive Assembly, PL7.1.4
■ Left Side Harness, PL10.4.18
■ MCU Board, PL10.7.7
■ Main Motor Harness, PL10.8.7
■ Registration (KSNR) Harness, PL10.8.9
■ “Map 2 - Feed and Laser Unit” on page 10-7
■ “Map 4 - Imaging” on page 10-9
■ “Media Feed” on page 10-15
■ “Main Drive” on page 10-16
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check the media condition.
Is the media damaged or damp?
Replace the
media.
Go to step 2.
2 Check the Front Cover latch.
Does the Front Cover latch correctly?
Go to step 3. Repair or
replace the
Front Cover
(page 8-15).
3 Run the Main Motor test (DO-00) on
(page 4-41).
Does the motor rotate?
Go to step 4. Go to step 15.
4 Run the Feed Roller Rotation test
(DO-0b) on (page 4-45).
Do the Feed and Registration rollers
rotate?
Go to step 5. Repair or
replace the
Feed Drive
Assembly
(page 8-37).
5 Does the media feed from the Tray
into the media path?
Go to step 10. Go to step 6.
6 Check media guide adjustment in
the Tray.
Are the guides adjusted properly?
Go to step 7. Adjust the
guides to fit
the media.
7 Check the Seperator Roller for
damage or wear.
Is the Seperator Roller damaged or
worn?
Replace the
Seperator Roller
(page 8-7).
Go to step 8.
8 Check the Feed Roller for damage or
wear.
Is the Feed Roller damaged or worn?
Replace the
Feed Roller
(page 8-10).
Go to step 9.
9 Run the Tray Feed Solenoid test (DO-
2F) on (page 4-49).
Does the solenoid operate?
Replace the
Tray.
Go to step 18.