3-138 Phaser 6128MFP Service Manual
Error Messages and Codes
Fax Communication Error
Fax communication has failed. This troubleshooting procedure applies to these
errors.
Applicable Errors
• 033-757: Fax Communication Error
• 033-758: Fax Communication Error
• 033-759: Fax Communication Error
• 033-760: Fax Communication Error
• 033-761: Fax Communication Error
• 035-706: Fax Communication Error
• 035-792: Fax Communication Error
Initial Actions
• Cycle printer power.
• If the problem persists, follow the procedure below.
3 Check the system firmware.
Is the system firmware current?
Reseat
connections to
the I/P Board,
then go to step
4.
Reload system
firmware.
4 Cycle system power.
Does the error persist?
Replace the I/P
Board
(page 8-41)
Complete.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Image Processor Board, PL10.6.6
■ Fax Board, PL10.6.9
“Imaging” on page 10-24
Troubleshooting Procedure Table (continued)
Step Actions and Questions Yes No
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