Xerox Phaser 6128MFP - Page 269

Phaser 6128MFP Service Manual 3-149
Error Messages and Codes
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check Fax line connections at both
ends of the cable. Reconnect the Fax
line to the Fax Board.
Does the error still occur?
Go to step 2. Complete.
2 Check system operation using a
known good Fax to receive the data.
Does the error persist?
Go to step 3. Complete.
3 Replace the Fax Board (page 8-47).
Does the error persist?
Go to step 4. Complete.
4 Check the system firmware.
Is the system firmware current?
Reseat
connections to
the I/P Board,
then go to step
5.
Reload system
firmware.
5 Cycle system power.
Does the error persist?
Replace the I/P
Board
(page 8-41)
Complete.