Phaser 6128MFP Service Manual 4-47
General Troubleshooting
Toner Motors
Running the Toner Motor for longer than a few seconds can result in toner
spilling from the Imaging Unit.
Install the safety interlock override to provide power to the device under test.
1. Enter Service Diagnostics (page 4-4).
2. Remove the Toner Cartridge (page 8-13) of the color under test.
3. Open the Toner Cartridge Holder of the color under test.
4. Perform the Toner Motor test: Engine Diag > Motor Test > CMYK Toner
Motor (DO-21, DO-23, DO-25, DO-27).
5. Check that the Toner Motor for the chosen color is running and the gear is
rotating.
6. Press the Stop button to stop the Toner Motor test.
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