Hardwaresetup Install SIMcardsin thePlug-in LTEmodem
IX20 User Guide
40
8. Affix the cellular antennas to the two connectors protruding from the device.
Apply Dielectric Grease over SIM Contacts
Note Digi recommendsusing either the Loctite®LB 8423 Dielectric Grease or Synco Lube®Silicone
Dielectric Grease.
1. Use a sheet of paper or cardboard over the area where you intend to work.
2. Use isopropyl alcohol and a cotton-tipped applicator to gently clean the SIMcontacts. Using
isopropyl alcohol requiresa well vented environment. Demineralized water can also beused as
an alternative.
3. Once the surface isclean and dry, apply a small amount of dielectric grease in a thin layer over
the contacts. Use a new cotton-tipped applicator to work the grease smoothy over the
contacts. Apply gentle pressure.
4. When the dielectric grease has been applied, insert the SIMinto the SIMslot as described
above.
To remove the CORE modem:
1. Remove the anchor screw.
2. Pinch the two vertical sides of the white clip.
3. Slide the CORE modem out of the IX20 device.
Tipsfor improving cellular signal strength
If the signal strength LEDsor the signal quality for your device indicate Poor or No service, try the
following things to improve signal strength:
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