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System administration Locate the device by using theFind Me feature

IX20 User Guide

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1. Select the device in Remote Manager and click Actions> Open Console, or log into the IX20

local command line as a user with full Admin access rights.

Depending on your device configuration, you may be presented with an Access selection

menu. Type admin to accessthe Admin CLI.

2. Enter the following:

> system backup / type custom-defaults

Backup saved as /opt/custom-default-config.bin

3. Reboot the device:

> reboot

4. Type exit to exit the Admin CLI.

Depending on your device configuration, you may be presented with an Access selection

menu. Type quit to disconnect from the device.

Note After configuring a device to use custom factory default settings, wait five minutesafter

restoring to defaults before:

Powering off the device.

Performing any additional configuration restoration activities.

If you do not wait five minutesafter restoring to custom factory defaults before performing these

activities, the device will clear the custom factory defaults and reboot to standard factory defaults.

Clear the custom factory default settings

After configuring the device to use custom factory default settings, to clear the custom default

configuration and reset the device to standard factory defaults:

1. Press the device'sERASEbutton.

2. Wait for the deviceto reboot.

3. Press the ERASEbutton a second time.

You must press the ERASEthe second time within fiveminutesof the first in order to clear the custom

default configuration.

Locate the device by using the Find Me feature

Use the Find Me feature to cause LEDson the device to blink, which can help you to identify the

specific device.

To use this feature:

 Web

Digi IX20 User Manual

Questions and Answers: