404
10.2 Error codes and countermeasures
Error code Displayed message Problems/countermeasures
07810 Top door open
Close the top door.
07811 Back door open Close the back door.
07812 Left side door open Close the left side door.
07820
Cassette insertion is not proper enough. Push it more-
over.
The insertion of the cassette is not correct. Insert the
cassette correctly.
07821
Failed to take the plate out of the cassette. Open up-
per door and remove cassette.
Removing the plate from the cassette failed. Open the
top door and remove the cassette.
07822
Cannot start cassette process because of overheating.
Open upper door and remove cassette. Try it again
after a while.
The cassette cannot be processed as the internal tem-
perature is too high.
After opening the top door and removing the cassette,
wait a while before inserting a cassette.
07823
Erase lamp life had exceeded. Please call service to
get lamp changed.
The Erasure Lamp need to be replaced.
Contact Konica Minolta technical representatives.
07999
Service call. Program data of reader corrupted. Need
to recover the program.
Contact Konica Minolta technical representatives.
10000 - 12011 - Restart this device and the REGIUS series.
12012 - 26999 -
(1) Restart the REGIUS series.
(2) If the error persists after restarting, restart the
device and the REGIUS series.
27000
Reader is not in the status of sending image. Image
transmission failed.
The reader's power was cut while reading, and the
image data was lost.
Perform the exposure again and reread the image.
27001
USB was disconnected while calibration. Re-try main-
tenance command.
Contact Konica Minolta technical representatives.27002
Maintenance operation failed as USB was disconnect-
ed during its operation. Re-try maintenance command.
27010
Service call. Version of program doesn't correspond.
Need to update program.
27100
This reader is in process. Connect to the former PC.
To terminate process, turn o the reader. The image
will be deleted.
This message is displayed when one reader connects
to a reader which is transferring image data.
(1) When the reader connection has changed
Reconnect to the device processing the reading
of the original image. With the return to the correct
connection condition, transfer will be performed
again. (However, this only occurs when the device
and the reader's processes are continued. If they
are powered OFF or the process is stopped, the
data transfer will not be performed.)
(2) When the device was restarted while processing
an image reading
The image data will not be transferred. Remove
the plate and cassette and power the reader OFF
and ON. Delete the image on the removed plate
using the Erase mode.
27101
The reader was switched. To complete image reading,
connect to the former reader.
Reconnect to the original reader performing the
processing. With the return to the correct connection
condition, transfer will be performed again. (However,
this only occurs when the device and the reader's
processes are continued. If they are powered OFF or
the process is stopped, the data transfer will not be
performed.)
If a connection with the original reader cannot be
established, restart the device. The image data cannot
be transferred again. Also, remove the plate and cas-
sette and power the reader OFF and ON. Delete the
image on the removed plate using the Erase mode.
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