Xerox Phaser 4510 - Jam at Top; Open Top Cover to Clear

3-40 Phaser 4500/4510 Service Manual
Error Messages and Codes
Jam At Top; Open Top Cover To Clear
Diagnostic Error Codes
E3-1 Registration Jam 1
E3-2 Registration Jam 2
Troubleshooting Reference
Applicable Parts Wiring and Plug/Jack Map References
■ Fuser assembly
■ HVPS/engine logic board
■ Registration clutch
■ Transfer roller assembly
■ Print cartridge
■ Gear assembly housing
■ Fuser assembly harness
■ LVPS
■ 150-sheet feeder assembly
■ Print cartridge right guide
assembly
■ “Fuser Assembly, Power Switch” on page 10-25
■ “150-Sheet Feeder, 550-Sheet Feeder, Main
Fan” on page 10-27
■ “Print Cartridge, Transfer Roller Assembly” on
page 10-26
■ “Print Engine Wiring Diagrams” on page 10-19
■ “Print Engine Plug/Jack Locator” on page 10-3
Troubleshooting Procedure
Steps Actions and Questions
Yes No
1 Check the condition of the paper in the
tray.
Is the paper crumpled, damaged,
damp, or out of specification?
Replace the
paper.
Go to step 2.
2 Check paper size setup.
Does the paper size in use match the
size setup by the end guide assembly
or by the Driver on the PC?
Go to step 3. Replace the
paper, or
change the
paper size set.
3 Open the rear cover to check the paper
position.
Does the leading edge of the paper
touch the exit actuator in the fuser
assembly?
Go to step 7. Go to step 4.
4 Does the leading edge of the paper
go through the heat roller/ pressure
roller in fuser assembly?
Replace the
HVPS/engine
logic board
(page 8-73).
Go to step 5.
5 Does the leading edge of the paper
go through transfer roller assembly?
Go to step 15. Go to step 6.
6 Does the leading edge of the paper
go between metal registration roller
and rubber registration roller?
Go to step 14. Go to step 19.