Phaser 4500/4510 Service Manual 3-67
Error Messages and Codes
Insert Tray 1/Insert Tray 2
Error Indications
Insert Tray 1
Insert Tray 2
Troubleshooting Reference
Applicable Parts Wiring and Plug/Jack Map References
■ Left tray guide
■ 150-sheet paper cassette
■ HVPS/engine logic board
■ 550-sheet paper cassette
■ “150-Sheet Feeder, 550-Sheet Feeder, Main
Fan” on page 10-27
■ “Print Engine Wiring Diagrams” on page 10-19
■ “Print Engine Plug/Jack Locator” on page 10-3
Troubleshooting Procedure
Steps Actions and Questions Yes No
1 Does the error occur with tray 3 or
tray 4?
Go to “Insert
Tray 3/Insert
Tray 4” on
page 3-68.
Go to step 2.
2 Remove and reinsert the tray 1 or tray
2 paper cassette.
Does the error still occur?
Go to step 3. Problem solved.
3 Check the following tray 1 or tray 2
Paper Casette parts:
■ End guide assembly
■ Sector gear
■ Size rack
■ Size switch link 1/2/3
Are the parts installed correctly?
Go to “Left Tray
Guide” on
page 4-31.
Replace the
paper cassette.