Phaser 4500/4510 Service Manual 5-43
Print-Quality Troubleshooting
Skewed Image
The image is not parallel to the edges of the print sheet.
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Refer to “Skew” on page 5-13 for specification information.
Initial Actions
■ Check the paper tray(s) installation and
the paper in the tray(s).
■ Load fresh, dry paper.
■ Paper meets specifications.
■ Check the paper path for any
obstructions or debris that might hamper
the passage of the paper.
■ Ensure the print cartridge is properly
installed.
Uneven Density Troubleshooting Procedure
Step Actions and Questions Yes No
1 1.Install a new print cartridge.
2.Print a test print.
Does the test print output image
contain uneven print?
Go to step 2. Problem solved.
2 1.Panic stop the printer halfway
through the print cycle.
2.Look at the image on the drum.
Does the image on the drum
have even density?
Go to step 3. Repair or replace the
transfer roller
assembly
(page 8-45).
3 Check the transfer roller for
contamination, even spring
pressure, and proper installation.
Is the transfer roller in good
condition (not contaminated)
and properly installed?
Go to step 4. Repair or replace the
transfer roller
assembly
(page 8-45).
4 Look at the print on the paper
before the Fuser.
Does the print on the paper have
even density?
Replace the fuser
assembly
(page 8-44).
Replace the transfer
roller assembly
(page 8-45).
s4510-048