Xerox Phaser 4510 - No Paper in Tray 1;No Paper in Tray 2

Phaser 4500/4510 Service Manual 3-63
Error Messages and Codes
No Paper in Tray 1/No Paper in Tray 2
Error Indications
No Paper in Tray 1
No Paper in Tray 2
Troubleshooting Reference
Applicable Parts Wiring and Plug/Jack Map References
■ No paper sensor
■ No paper actuator
■ HVPS/engine logic board
■ LVPS
■ “150-Sheet Feeder, 550-Sheet Feeder, Main
Fan” on page 10-27
■ “Print Engine Wiring Diagrams” on page 10-19
■ “Print Engine Plug/Jack Locator” on page 10-3
Troubleshooting Procedure
Steps Actions and Questions Yes No
1 Does the error code indicate tray 3 or
Tray 4?
Go to “No Paper
in Tray 3/No
Paper in Tray 4”
on page 3-65.
Go to step 2.
2 Is there any paper in tray 1 or tray 2? Go to step 3. Add paper.
3 Is the bottom plate assembly lifted
correctly?
Go to step 4. Remove the
paper cassette,
then re-install it
correctly.
4 1.Remove the paper cassette.
2.Manually operate the no paper
actuator.
Does the no paper actuator move
smoothly?
Go to step 5. Replace the no
paper actuator.
5 Check the no paper sensor:
1.Remove the print cartridge.
2.Enter Service Diagnostics, and from
the Sensor Tests menu select the
appropriate No Paper test.
3.Manually operate the no paper
actuator.
Does the sensor correctly report the
position of the sensor actuator?
Replace the
HVPS/engine
logic board
(page 8-73).
Go to “No Paper
Sensor” on
page 4-19.