5-48 Phaser 4500/4510 Service Manual
Print-Quality Troubleshooting
Skips and Smears
Initial Actions:
■ Check to ensure that the paper is within
specification.
■ Check that the paper supply is dry, fresh,
and loaded correctly.
■ Check the paper path for any
obstructions or debris.
Skips/Smears Troubleshooting Procedure
Step Actions and Questions Yes No
1 Replace the print cartridge.
Does the printed image still have
skips/smears?
Go to step 2. Problem solved.
2 Replace the transfer roller.
Does the printed image still have
skips/smears?
Go to step 3. Problem solved.
3 Replace the Fuser.
Does the printed image still have
skip/smears?
Go to step 2. Problem solved.
4 Replace in sequence as
necessary:
■ Registration rollers
■ Gear assembly housing
(page 8-56)
■ Gear assembly plate
(page 8-58)
■ Main motor (page 8-55)
XEROX
XEROX
XEROX
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