5-46 Phaser 4500/4510 Service Manual
Print-Quality Troubleshooting
Registration
The image is not positioned correctly on the paper. It may be off in either the
process direction or in the scan direction.
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e
Refer to “Registration (Side-to-Side)” on page 5-9 and “Registration (Lead
Edge-to-Trail Edge)” on page 5-10 for specification information.
Initial Actions:
■ Check to ensure that the paper is within
specification.
■ Check that the paper supply is dry, fresh,
and loaded correctly.
■ Check that the paper tray guides are set
correctly.
■ Check that rollers and other components
in the paper path are clean and
unobstructed.
Registration Troubleshooting Procedure
Step Actions and Questions Yes No
1 Print Engine Test Prints from all
Paper trays. Print duplex prints if
a duplex option is installed.
Is the image registration within
specifications?
Go to step 3. Go to step 2.
2 Perform the registration
adjustment procedure (“Adjusting
Simplex Registration (Margins)”
on page 6-7 or “Adjusting Duplex
Registration (Margins)” on
page 6-8).
Is the image registration correct
after the adjustment?
Go to step 3. Go to step 5.
3 Print test prints
Is the image registration
correct?
Go to step 4. Go to step 5.
4 Have the customer run a print job.
Are the customer’s prints
correctly registered?
Problem solved. Problem may be
application related.
Have the customer
contact Xerox
customer support.
s4510-260