Phaser 4500/4510 Service Manual 3-61
Error Messages and Codes
Install or Reseat Print Cartridge
Error Indication
Install or Reseat Print Cartridge
Troubleshooting Reference
Applicable Parts Wiring and Plug/Jack Map References
■ HVPS/engine logic board
■ Print cartridge
■ Print cartridge right guide
assembly
■ “Print Cartridge, Transfer Roller Assembly” on
page 10-26
■ “Print Engine Wiring Diagrams” on page 10-19
■ “Print Engine Plug/Jack Locator” on page 10-3
Troubleshooting Procedure
Steps Actions and Questions Yes No
1 Remove the print cartridge to check
the model.
Is the print cartridge the correct
model?
Go to step 2. Replace the
print cartridge.
2 Re-install the print cartridge.
Does the error reoccur when the
power is turned ON?
Go to step 3. Problem solved.
3 1.Remove the print cartridge right
guide assembly (page 8-47).
2.Test the wiring harnesses for
continuity.
Is each harness continuous?
Go to step 4. Replace the
print cartridge
right guide
assembly
(page 8-47).
4 Replace the print cartridge.
Does the error occur again when the
power is turned ON?
Replace the
HVPS/engine
logic board
(page 8-73).
Problem solved.