3-44 Phaser 4500/4510 Service Manual
Error Messages and Codes
7 1.Remove the paper exit cover
(page 8-4)
2.Check the exit pinch roller by
manually turning the exit roller.
Is the exit pinch roller undamaged,
and does it rotate smoothly?
Are the exit pinch springs attached?
Go to step 8. Replace the exit
pinch roller.
8 1. Turn the power ON.
2.Check the exit roller for rotation.
Does the exit roller rotate smoothly
during warm up?
Go to step 9. Replace the
lower exit chute
assembly
(page 8-50).
9 Hold the fuser assembly open and
operate the Exit Actuator by hand.
Does Exit Actuator move smoothly?
Go to step 10. Replace the
fuser assembly
(page 8-44).
10 Enter Service Diagnostics, and from
the Sensor Tests menu select the
Exit Sensor (Fuser) test.
Does the sensor correctly report its
state when the actuator is manually
operated?
Replace the
HVPS/engine
logic board
(page 8-73).
Go to step 11.
11 Measure the voltage across P/J46-5
<=> P/J46-4 while manually operating
the Exit Actuator.
Does the voltage measure 0VDC
when the Exit Actuator is pushed, and
3.3 VDC when released?
Go to step 14. Go to step 12.
12 Check the power to Exit Sensor
Does the voltage across P/J46-3 <=>
P/J46-4 measure 3.3 VDC?
Replace the
HVPS/engine
logic board
(page 8-73).
Go to step 13.
13 Check the LVPS for continuity between
P/J41-1 and P/J 46-3.
Is it continuous?
Go to “LVPS
(Low Voltage
Power Supply)”
on page 4-4.
Replace the
LVPS
(page 8-62).
14 1.Disconnect P/J11 on the HVPS/
engine logic board.
2.Disconnect P/J41 on the LVPS.
3.Check the LVPS harness assembly
for continuity between J11-10 and
J41-7.
Is it continuous?
Replace the
LVPS
(page 8-62).
Replace the
LVPS harness
assembly
(page 8-36).
Troubleshooting Procedure (continued)
Steps Actions and Questions
Yes No
To Next Page
Loading...
Need help?
General
Weight and Dimensions
