Phaser 4500/4510 Service Manual 4-9
General Troubleshooting
8 1. Disconnect the control panel harness 
from the image processor board (J110).
2.Remove the print cartridge.
3.Turn the power ON and check for air 
blowing from the exhaust on back of the 
printer.
Does the main fan rotate when the power 
is turned ON?
Go to step 9. Go to step 10.
9 1. Disconnect the control panel harness 
from the image processor board (J110).
2.Test each wire in the control panel 
harness for continuity.
Are there any open or shorted wires in the 
harness?
Replace the 
control panel 
harness 
(page 8-75).
Replace the 
control panel 
(page 8-9).
10 1. Disconnect P/J13, P/J16 and P/J17 from 
the HVPS/engine logic board.
2.Remove the print cartridge.
3.Turn the power ON and check for main 
fan rotation.
Does the main fan rotate when the power 
is turned ON?
Replace the 
laser unit 
assembly. 
(page 8-38)
Go to step 11.
11 1. Disconnect P/J20 from the HVPS/engine 
logic board.
2.Remove the print cartridge.
3.Turn the power ON and check for main 
fan rotation.
Does the main fan rotate when the power 
is turned ON?
Replace the 
550-sheet 
feeder PWBA 
(page 8-85).
Go to step 12.
12 1. Open the Top and rear covers.
2.Disconnect P/J44 and P/J45 from the 
LVPS.
3.While testing for continuity across 
P/J44-1 <=> P/J44-3 (rear cover switch), 
close the rear cover.
4.While testing for continuity across 
P/J45-1 <=> P/J45-3 (24 V Interlock), 
close the top cover.
Does each switch indicate continuity when 
its cover is closed?
Go to step 13. Replace the 
faulty 
interlock 
switch 
(page 8-12, 
page 8-67).
13 Check the top cover interlock:
1.Disconnect P/J411.
2.Test for continuity between P/J411-3 <=> 
P/J411-1 while opening and closing the 
top cover.
Is there continuity when the top cover is 
closed, and no continuity when the top 
cover is open?
Go to step 14. Replace the 
interlock 
switch 
assembly 
(page 8-12).
Troubleshooting Procedure (continued)
Steps Actions and Questions Yes No