Xerox Phaser 6128MFP - Page 230

3-110 Phaser 6128MFP Service Manual
Error Messages and Codes
4 Run the Toner Motor test for the
affected color (DO-21, DO-23, DO-
25, DO-27) on (page 4-47).
Does the motor rotate?
Go to step 5. Go to step 6.
5 Check the Dispense Assembly gear
for the indicated color.
Is the gear damaged or excessively
worn?
Repair or
replace the
gear or
Dispense
Assembly
(page 8-91).
Go to step 6.
6 Check MCU Board connectors P/J18
and toner motor connections:
■ P/J181(Y)
■ P/J182(M)
■ P/J191(C)
■ P/J192(K)
Are the connectors secure?
Go to step 7. Reconnect the
connectors.
7 Check Toner Motor harness
continuity. Disconnect P/J18 from
the MCU Board and the connection
to the indicated toner motor.
Is the harness damaged?
Repair or
replace the
harness
(PL10.8.7).
Go to step 8.
8 Check for +24 V at J18 or J19 on the
MCU Board.
Is +24 V available at
■ J18-3 (Y)
■ J18-8 (M)
■ J19-4 (C)
■ J19-9 (K)
when the Interlock Switch is closed?
Replace the
Dispense
Assembly
(page 8-91).
Replace the
MCU Board
(page 8-57).
9 Reseat the Imaging Unit.
Does the error persist?
Go to step 10. Complete.
10 Replace the indicated Toner
Cartridge.
Does the error persist?
Replace the
Transfer Belt
(page 8-103).
Complete.
Troubleshooting Procedure Table (continued)
Step Actions and Questions Yes No