Xerox Phaser 6128MFP - Page 327

Phaser 6128MFP Service Manual 4-57
General Troubleshooting
6 1. Update Fax Setting information for a
new fax job.
2. Send a fax to another fax machine.
3. Did the fax transmit?
Go to step
10.
Note: Error
035-752
occurs when
the receiving
line is busy.
If the line is
not busy,
resend fax.
Go to step 7.
7 1. Check the outside line prefix is added.
2. Is the fax number correct?
Check the
following
information:
System >
Admin
Menu > Fax
Settings.
Ans Select
Line Type
Dialing Type
Retry the fax
transmission.
8 1. Manually dial any local phone number
using touch tone with the outside line
prefix (i.e., 9).
2. Is there a connection?
Go to step 3. Go to step 9.
9 1. Check for the pulse. Manually dial
using pulse 20PPM.
2. Is there a connection?
Go to step 3. Set pulse to
10PPM.
Go to step 3.
10 1. Receive a fax from another fax
machine.
2. Did the reception complete?
Complete.
Connect
additional
devices such
as external
telephone
and
answering
machine.
Check the
Secure
settings:
System >
Admin
Menu >
Secure
Settings >
Secure
Receive.
Is Secure
Rcv. Set
Disable? (the
default is
Disable)
11 1. Check the Fax setting: System > Admin
Menu > Fax Settings > Ans Select.
2. Is the Ans Select setting correct?
Go to step
12.
Correct the
setting.
12 1. Check the Auto Answer Fax value:
System > Admin Menu > Fax Settings
> Auto Answer Fax.
2. Does the value exceed 30?
Set the value
to below 30.
Replace the
Image
Processor
Board
(page 8-41).
Troubleshooting Procedure Table (continued)
Step Actions and Questions Yes No