Xerox Phaser 6128MFP Service Manual

Phaser 6128MFP Service Manual 4-57
General Troubleshooting
6 1. Update Fax Setting information for a
new fax job.
2. Send a fax to another fax machine.
3. Did the fax transmit?
Go to step
10.
Note: Error
035-752
occurs when
the receiving
line is busy.
If the line is
not busy,
resend fax.
Go to step 7.
7 1. Check the outside line prefix is added.
2. Is the fax number correct?
Check the
following
information:
System >
Admin
Menu > Fax
Settings.
Ans Select
Line Type
Dialing Type
Retry the fax
transmission.
8 1. Manually dial any local phone number
using touch tone with the outside line
prefix (i.e., 9).
2. Is there a connection?
Go to step 3. Go to step 9.
9 1. Check for the pulse. Manually dial
using pulse 20PPM.
2. Is there a connection?
Go to step 3. Set pulse to
10PPM.
Go to step 3.
10 1. Receive a fax from another fax
machine.
2. Did the reception complete?
Complete.
Connect
additional
devices such
as external
telephone
and
answering
machine.
Check the
Secure
settings:
System >
Admin
Menu >
Secure
Settings >
Secure
Receive.
Is Secure
Rcv. Set
Disable? (the
default is
Disable)
11 1. Check the Fax setting: System > Admin
Menu > Fax Settings > Ans Select.
2. Is the Ans Select setting correct?
Go to step
12.
Correct the
setting.
12 1. Check the Auto Answer Fax value:
System > Admin Menu > Fax Settings
> Auto Answer Fax.
2. Does the value exceed 30?
Set the value
to below 30.
Replace the
Image
Processor
Board
(page 8-41).
Troubleshooting Procedure Table (continued)
Step Actions and Questions Yes No

Xerox Phaser 6128MFP Specifications

General

Print technology	Laser
Maximum resolution	600 x 600 DPI
Economical printing	Yes
Time to first page (black, normal)	14 s
Time to first page (color, normal)	17 s
Print speed (black, normal quality, A4/US Letter)	16 ppm
Print speed (color, normal quality, A4/US Letter)	12 ppm
Scanner type	Flatbed scanner
Image formats supported	JPG, TIF
Copier resize	- %
Time to first copy (black, normal)	18 s
Copy speed (black, normal quality, A4)	16 cpm
Copy speed (color, normal quality, A4)	12 cpm
Faxing	Mono faxing
Fax speed dialing (max numbers)	200
Total input capacity	250 sheets
Total output capacity	150 sheets
Display	LCD
Market positioning	Business
Internal memory	384 MB
Card reader integrated	No
Sound pressure level (copying)	52.2 dB
Sound pressure level (printing)	14.9 dB
Maximum print size	216 x 297 mm
Paper tray media types	Bond paper, Card stock, Envelopes, Glossy paper, Labels, Plain paper
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Legal (media size), Letter (media size), Oficio (media size), Statement (140 x 216mm)
ISO A-series sizes (A0...A9)	A4, A5
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 216 g/m²
Power supply type	AC
Dimensions (WxDxH)	425 x 507 x 585 mm
Power requirements	120 V, 50/60 Hz
Networking features	Fast Ethernet
All-in-one functions	Copy, Fax, Scan
Standard media sizes	76.2 x 127 mm - 215.6 x 355.6 mm
Color all-in-one functions	copy, print, scan
Compatible operating systems	Windows 2000+ Mac OS X v10.3 - 10.5 Red Hat Enterprise Linux 5 Desktop SUSE Linux Desktop 10+
Dimensions (W x D x H) (imperial)	16.7 x 20 x 23 \
Acoustic power emissions (active, print, copy or scan)	62.2/30.3 dB
Standard interfaces	USB 2.0
USB 2.0 ports quantity	1
Power consumption (standby)	18.4 W
Power consumption (average operating)	360 W
Sustainability certificates	ENERGY STAR
Certification	EEC, FCC
Maximum duty cycle	40000 pages per month
Recommended duty cycle	3000 pages per month
Storage temperature (T-T)	-20 - 40 °C
Operating temperature (T-T)	10 - 32 °C
Non-operating relative humidity (non-condensing)	10 - 85 %