Xerox Phaser 6128MFP Service Manual

Phaser 6128MFP Service Manual 5-11
Print-Quality Troubleshooting
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check the toner type.
Are the Toner Cartridges genuine
Xerox?
Replace with
Xerox toner,
then go to step
2.
Go to step 3.
2 Is the image printed correctly? Complete Replace the IP
Board
(page 8-41).
3 Reseat and lock the Toner
Cartridges.
Is the image printed correctly?
Complete Go to step 4.
4 Check the Transfer Belt high-voltage
connections..
Are the contacts on the Transfer Belt
and springs damaged or dirty?
Clean or
replace the
Transfer Belt
(page 8-103) or
spring(s), then
go to step 5.
Go to step 6.
5 Is the image printed correctly? Complete Go to step 6.
6 Check the paper condition
Is the paper dry and recommended
paper?
Go to step 8. Replace the
paper with a
new dry and
recommended
one, then go to
step 7.
7 Is the image printed correctly? Complete Go to step 8.
8 Check the Toner Cartridge life .
Are one or more of the Toner
Cartridges near end of life?
Replace the
To ne r
Cartridge(s)
(page 8-13).
Go to step 9.
9 Inspect the laser beam windows of
the Laser Unit
Are the laser beam windows on the
Laser Unit clean?
Go to step 10. Clean the
window(s) with
soft cloth or
cotton swab.
10 Inspect the laser beam path
Are there any obstructions between
the Laser Unit and Imaging Unit?
Remove the
foreign
substances.
Go to step 11.
11 Reseat the Imaging Unit.
Is the image printed correctly?
Complete Go to step 12.

Xerox Phaser 6128MFP Specifications

General

Print technology	Laser
Maximum resolution	600 x 600 DPI
Economical printing	Yes
Time to first page (black, normal)	14 s
Time to first page (color, normal)	17 s
Print speed (black, normal quality, A4/US Letter)	16 ppm
Print speed (color, normal quality, A4/US Letter)	12 ppm
Scanner type	Flatbed scanner
Image formats supported	JPG, TIF
Copier resize	- %
Time to first copy (black, normal)	18 s
Copy speed (black, normal quality, A4)	16 cpm
Copy speed (color, normal quality, A4)	12 cpm
Faxing	Mono faxing
Fax speed dialing (max numbers)	200
Total input capacity	250 sheets
Total output capacity	150 sheets
Display	LCD
Market positioning	Business
Internal memory	384 MB
Card reader integrated	No
Sound pressure level (copying)	52.2 dB
Sound pressure level (printing)	14.9 dB
Maximum print size	216 x 297 mm
Paper tray media types	Bond paper, Card stock, Envelopes, Glossy paper, Labels, Plain paper
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Legal (media size), Letter (media size), Oficio (media size), Statement (140 x 216mm)
ISO A-series sizes (A0...A9)	A4, A5
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 216 g/m²
Power supply type	AC
Dimensions (WxDxH)	425 x 507 x 585 mm
Power requirements	120 V, 50/60 Hz
Networking features	Fast Ethernet
All-in-one functions	Copy, Fax, Scan
Standard media sizes	76.2 x 127 mm - 215.6 x 355.6 mm
Color all-in-one functions	copy, print, scan
Compatible operating systems	Windows 2000+ Mac OS X v10.3 - 10.5 Red Hat Enterprise Linux 5 Desktop SUSE Linux Desktop 10+
Dimensions (W x D x H) (imperial)	16.7 x 20 x 23 \
Acoustic power emissions (active, print, copy or scan)	62.2/30.3 dB
Standard interfaces	USB 2.0
USB 2.0 ports quantity	1
Power consumption (standby)	18.4 W
Power consumption (average operating)	360 W
Sustainability certificates	ENERGY STAR
Certification	EEC, FCC
Maximum duty cycle	40000 pages per month
Recommended duty cycle	3000 pages per month
Storage temperature (T-T)	-20 - 40 °C
Operating temperature (T-T)	10 - 32 °C
Non-operating relative humidity (non-condensing)	10 - 85 %