Wireless Access Point
519
Appendix B: FAQ and Special Topics
This appendix provides valuable support information that can help you resolve
technical difficulties. Before contacting Xirrus, review all topics below and try to
determine if your problem resides with the Wireless AP or your network
infrastructure. Topics include:
“General Hints and Tips” on page 519
“Frequently Asked Questions” on page 520
“AP Monitor and Radio Assurance Capabilities” on page 527
“RADIUS Vendor Specific Attribute (VSA) for Xirrus” on page 530
“Location Service Data Formats” on page 531
“Upgrading the AP Using the Boot Loader” on page 533
General Hints and Tips
This section provides some useful tips that will optimize the reliability and
performance of your Wireless APs.
The Wireless AP requires careful handling. For best performance, units
should be mounted in a dust-free and temperature-controlled
environment.
If using multiple APs in the same area, maintain a distance of at least 100
feet (30m) between APs if there is direct line-of-sight between the units, or
at least 50 feet (15 m) if a wall or other barrier exists between the units.
Keep the Wireless AP away from electrical devices or appliances that
generate RF noise. Because the AP is generally mounted on ceilings, be
aware of its position relative to lighting (especially fluorescent lighting).
If you are deploying multiple units, the AP should be oriented so that the
monitor radio is oriented in the direction of the least required coverage,
because when in monitor mode the radio does not function as an AP
servicing stations.
The Wireless AP should only be used with Wi-Fi certified client devices.
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