Point User Guide xiii
Product assistance
The following support is available:
Product Information General product information and links to product support
pages and the user guide are available at
www.calyxsupport.com.
Training Attend classes taught by certified Calyx trainers.
• For more information, select Help > Support Online >
Calyx Training.
•Go to www.calyxtraining.com
•Go to www.calyxsoftware.com and click Training
•E-mail training@calyxsoftware.com
Toll Free: 800-362-2599
Fax: 214-252-5650
User guide Select Help > Point User Guide to open a PDF copy of the
Point User Guide or you can access it from
www.calyxsupport.com.
Contact
Supports
Sales
•E-mail:
sales@calyxsoftware.com
• Call 800-36-CALYX (800-362-2599)
– Press 1
• Point
• PDS (Point Data Server)
• WebCaster account subscription
• Website activation and CD-ROM
related issues
Tech ni c al support
•E-mail: support@calyxsoftware.com
• Call 800-34-CALYX (800-342-2599)
– Press 2
•Installation
• Error messages
• Software assistance
• Procedural questions
Loan
support
•E-mail: support@calyxsoftware.com
• Call 800-34-CALYX (800-342-2599)
– Press 1
Loan processing issues such as:
•Ratios
• Calculations
• Special loans
WebCaster support
•E-mail:
webcastersupport@calyxsoftware.com
• Call 800-34-CALYX (800-342-2599)
– Press 3
• Website setup
• Domain assistance
PDS (Point Data Server) support
•E-mail: pdssupport@calyxsoftware.com
• Call 800-34-CALYX (800-342-2599)
– Press 5
•Installation
• Error messages
Type Description
To Next Page
Loading...