Diagnostics Generate a support report
IX20 User Guide
1081
Directory Filename Notes
conntrack_-S Asummary of currently tracked connections
date Local system time. If the device isn't online when the
support report is generated, the date will be based on
the date/month/year that the firmware running on the
device was created (e.g. 18.4.54.41 wascreated 2018-
07-05)
df_-h Areport of the file system disk space usage
event_list Alist of events leveraged for syslog messages
fw_printenv The entire environment for the bootloader U-Boot
ip_addr_list IPaddresseslisted per interface
ip_route_list Default routing information per interface
ip6tables_-nv_-L Alist of IPv6 routing tables
ip6tables_-nv_-L_
-t_mangle
Firewall table used when handling
mangled/fragmented IPv6 packets
ip6tables_-nv_-L_
-t_nat
Firewall table used to direct NAT'd traffic
iptables_-nv_-L Alist of IPv4 firewall tables
iptables_-nv_-L_-
t_mangle
Firewall table used when handling
mangled/fragmented IPv4 packets
iptables_-nv_-L_-
t_nat
Firewall table used to direct NAT'd traffic
s_-RlhA_etcconfig An index of items in /etc/config (and itssub-
directories)
ls_-RlhA_opt An index of items in /opt (and its sub-directories)
ls_-RlhA_tmp An index of itemsin /tmp (and its sub-directories)
ls_-RlhA_var An index of items in /var (and its sub-directories)
lsusb Alist of USBports and any connected peripherals
mmcli-dump Arepository of critical information about the cellular
radio based off of the cited modem-manager output
and defined set of AT commands
netstat_-i Interface statistics for transmitted/ received packets
netstat_-na List of both listening and non-listening network
sockets on the device
ps_l Asnapshot of the current processes running at the
time of generating the report
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