Central management Configureyour device for Digi Remote Manager support
IX20 User Guide
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Allowed values are any number of hours, minutes, or seconds, and take the format number
{h|m|s}.
For example, to set Cellular keep-alive interval to ten minutes, enter 10m or 600s.
12. (Optional) For Allowed keep-alive misses, typethe number of allowed keep-alive misses. The
default is3.
13. Enable watchdog is used to monitor the connection to remote cloud services. If the
connection is down, you can configure the device to restart the connection, or to reboot. The
watchdog is enabled by default.
14. If Enable watchdog is enabled:
a. (Optional) For Restart Timeout, type the amount of time to wait before restarting the
connection to the remote cloud services, once the connection is down.
Allowed values are any number of hours, minutes, or seconds, and take the format
number{h|m|s}.
For example, to set Restart Timeout to ten minutes, enter 10m or 600s.
The minimum value is 30 minutes and the maximum is 48 hours. If not set, this option is
disabled. The default is 30 minutes.
b. (Optional) For Reboot Timeout, typethe amount of time to wait before rebooting the
device, once the connection to the remote cloud servicesis down. By default, this option is
not set, which means that the option is disabled.
Allowed values are any number of hours, minutes, or seconds, and take the format
number{h|m|s}.
For example, to set Reboot Timeout to ten minutes, enter 10m or 600s.
The minimum value is 30 minutes and the maximum is 48 hours. If not set, this option is
disabled. The default is disabled.
15. (Optional) Enable Locally authenticate CLI to require a login and password to authenticate
the user from the remote cloud services CLI. If disabled, no login prompt will be presented and
the user will be logged in asadmin. The default is disabled.
16. (Optional) Configure the IX20 device to communicate with remote cloud servicesby using SMS:
a. Click to expand Short message service.
b. Enable SMSmessaging.
c. For Destination phone number, type the phone number for the remote cloud services:
n
Within the US: 12029823370
n
International: 447537431797
d. (Optional) Type the Service identifier.
17. (Optional) Configure the IX20 device to communicate with remote cloud servicesvia one of two
methods: Pinhole or Proxy server.
If using the Pinhole method, refer to the following
If using the Proxy server method:
a. Click to expand HTTP Proxy.
b. Enable the use of an HTTP proxy server.
c. For Server, type the hostname of the HTTPproxy server.
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