1126
Guide to Feature Programming
Department Group Basic Data Setup –
Department Routing When Busy (Auto Step
Call)
Assign whether a call to busy station Hunts (1)
or Not Hunts (0) to the next available member
of the Hunt Group (Department Group).
Refer Department Calling to set
up the
Department Group.
0 = Normal (Intercom caller to
busy department member hears
busy)
1 = Circular (Intercom callers to
busy department member routes
to idle member)
Department Group Assignment for
Extensions
Set up the Department Group called by the pilot
number and the extension priority when a group
is called.
Call Pickup Groups are set up in 23-02.
Department Groups 1 ~ 64
Priority 1 ~ 9999
Default = 1
extensions in
Department
Group 1 with
priority in port
order:
Port 1 priority = 1
Port 256 priority
= 256
Class of Service for Extensions
Assign a Class of Service (1 ~ 15) to an
extension.
Day Night/Mode: 1 ~ 8
Class of Service of Extensions
(1 ~ 15)
Extension port
101 = Class 15
All other
extension port =
Class 1
Class of Service Options (Incoming Call
Service) – Call Queuing
Turn Off or On Call Queuing to the extension.
Set to Off for Station Hunting to work.
Program 20-13-06 must be set to 0 (Off) for
this feature to work.
Class of Service Options (Supplementary
Service) – Automatic Off-Hook Signaling
(Automatic Override)
Allow a busy extension to Manually or
Automatically receive off-hook signals. Set to 0
for Station Hunting to work.
This setting is to receive incoming call
signaling information during call queuing.
0 = Manually
1 = Automatically
Operation
To make a Step Call:
1.
Place a call to a busy extension.