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System Options for Hold – Exclusive Hold
Recall Time
A call left on Exclusive Hold recalls the
extension that placed it on Hold after this time.
System Options for Hold – Exclusive Hold
Recall Callback Time
An Exclusive Hold Recall rings an extension for
this time. If not picked up, the call goes back on
System Hold.
System Options for Hold – Forced Release
of Held Call
Depending on the setting of Program 14-01-16,
the system disconnects calls on Hold longer
than this time.
System Options for Hold – Park Hold Time -
Normal
Set the Park Hold Time. A call that is parked
longer than the programmed time recalls the
extension where it was initially parked.
Refer to Flexible System Numbering for setting
Flexible Timeouts for Class of
Service.
System Options for Hold – Park Hold Time -
Extended (Recall)
Set the Extended Park Hold Time. A call that is
parked longer than the programmed time
recalls the extension where it was initially
parked.
Operation
To place an outgoing call on hold and retrieve it using a multiline terminal:
1.
Go off-hook using the handset and wait for internal dial tone.
- OR -
Press Speaker and wait for internal dial tone.
2.
Dial the Trunk Access Code (default: 9).
3.
Dial the outside party (the Call Appearance key lights). Begin your conversation.
4.
Press Hold (the Call Appearance key flashes).
5.
Press the flashing Call Appearance key to retrieve the call.
To receive an incoming call, put it on hold and then retrieve it using a multiline terminal:
1.
Receive CO/PBX incoming ring.
2.
Go off-hook using the handset, or press Speaker (the Call Appearance key lights). Talk with
outside party.
3.
Press Hold (the Call Appearance key flashes).
4.
Press the flashing Call Appearance key to retrieve the call.
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