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Traffic Reports
Description
The system can send data to a PC connected to the UNIVERGE SV9100. The telephone call traffic data
for each extension is captured for use with the Station Message Detail Recording (SMDR) feature.
Call Traffic
The total of outgoing call frequency, outgoing call duration, incoming call frequency, answer frequency,
incoming call duration, ringing duration for each line and extension, and abandon call frequency for each
line is logged. The total of incoming calls, answer frequency, call duration for each line and extension,
and abandon call frequency of each line is logged and the data is outputted to the PC. The system totals
the hour, day, week, and month for each terminal and trunk number. This information is used by the
SMDR feature. The extension which is totaled is determined by system programming. The system
outputs this data to the PC for the total period.
Conditions
The SMDR call buffer stores 4000 calls. The buffer stores calls when the SMDR device is
unavailable. When the buffer fills, the oldest record is deleted to allow the new record to be
saved.
If connected to the output device, the reports print hourly. If not connected and the data is
not output at the end of the hour, the traffic data is overwritten by new incoming data.
The traffic data is lost if power failure occurs.
Additional programming is required. Refer to the UNIVERGE SV9100 System Hardware
Manual for more on setting up and connecting to the UNIVERGE SV9100 system.
SMDR provides additional information about the system trunk calling patterns. Refer to
Station Message Detail Recording for more information.
Default Settings
Disabled
System Availability
Terminals
All Terminals
Traffic Total Report – Sample Report
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