1355
Voice Response System (VRS) Upload Download
Audio
Description
The Voice Response System (VRS) Upload Download Audio feature allows the upload of VRS
greetings
up to 1MB in size, recorded on a PC or professionally, to any valid VRS message
in the system. It also
allows users to listen to and delete VRS messages from callers. Access
to the InMail/VRS drive is via
the HTML User Pro (Web Pro).
The User Admin (UA Mode) can change Routing Mailbox greetings for the following Routing
mailbox
types: Instruction (Call Routing), Announcement and Group.
Audio Prompt Format
In order for uploaded greetings to properly play on the VRS InMail CF they must be in the proper
format.
Audio files not recorded in the proper format may not playback on the VRS/InMail CF.
The proper format
is:
Bit Rate 64kbps
Sampling Size 8 bits
Channel
1 (Mono)
Sampling Rate 8 KHz
Audio Format CCiTT u-law
User Pro Access
There are two different User Pro logins available to make changes to audio files on the
InMail/VRS CF,
but only one allows changes to be made to VRS messages. To login, open an
Internet browser and enter
the IP of the SV9100 LAN port in the address line. At default, the
IP address is 192.168.0.10.
User Admin Mode (UA Mode): This mode allows the user admin to access any telephone and
mailbox in the
system. This mode must be used to change VRS and Routing Mailbox greetings. At
default the login ID is
USER1 and the password is 1111.
User Mode (UB Mode): This mode allows a user to access only their own telephone and mailbox
when
logged in. They will not be able to change any other telephone, mailbox, VRS or Routing
Mailbox. At default
the login ID is the “Extension Number” and the password is 1111.
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