1248
Supported Languages:
ar = Argentinean ja = Japanese (hospitality only)
au = Australian English la = Latin America Spanish
ca = Catalan Spanish md = Mandarin Chinese
ct = Cantonese Chinese nl = Dutch
de = German nz = New Zealand English
dk = Danish pi = Iberian Portuguese
ed = Madrid Spanish pt = Portuguese
es = Mexican Spanish se = Swedish
fc = Canadian French uk = UK English
fr = Parisian French us = US English
he = Hebrew ru = Russian
it = Italian
EMail Integration
With email integration, subscribers can forward all voice messages to their email inbox
automatically and forward all incoming faxes to their email inbox as well. Email integration provides
users with 24-hour access to email from any touchtone phone. Email integration uses standard
protocols to access, read and send email messages on the voice messaging system.
When voice messages forwarded to an email address using email integration are deleted from
the user mailbox
the following features are not supported: Pager Notification, Message
Waiting Indication.
The following email protocols are supported:
IMAP
Internet Message Access Protocol (IMAP) allows the voice messaging system to access an email inbox.
Using IMAP, the voice messaging system can obtain email message headers and body information from
a variety of email users. This information is then delivered to the text-to-speech engine to convert the
text into audio for playback.
MIME
Multipurpose Internet Mail Extension (MIME), ensures that the voice messaging system can read the
message header and body information. Multipart MIME messages enable the email system to send
enhanced versions of the message for messaging clients such as Lotus Notes or Microsoft Outlook. In
addition, multipart MIME messages contain plain text messages that can be read to subscribers over the
phone.
If HTML tags are heard when listening to an email message by phone, the system skips
the message. Messages
encoded only in HTML are not supported by text-to-speech at this
time. Messages containing HTML must be
encoded using multipart MIME for text-to-
speech to work properly.
SMTP
Simple Mail Transport Protocol (SMTP), sends outgoing email messages to email boxes using the voice
messaging system. The Forward voice mail to the email system, Forward faxes to the email system,
Receive email notification of new fax/voice mail and Reply to email messages via voice mail features use
SMTP to send outgoing messages. SMTP can also be configured to restrict the type of messages sent,
such as only allowing SMTP mail to be sent to other users on the same domain. Refer to your Exchange,
Domino, or GroupWise documentation, or consult your administrator on which settings work best for
your organization.
Conditions
Additional mailbox licenses can be added using part number 640814.
The UM8000 Voice Mail is not supported in the SV9100-S system.
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