NEC Univerge SV9100 - To Answer When Trunk Queuing Calls You Back; To Cancel a Trunk Queuing;Camp-On Request; To Queue for a Busy Trunk

1243
Program
Number
Program Name/Description
Input Data
Default
20-29-01
Timer Class for Extensions
Assign the timer class (0 ~ 15) to each
extension for each Night mode. This entry
includes virtual extension number.
0 ~ 15
0 = Not assigned
0
20-31-01
Timer Class Timer Assignment – Trunk
Queuing Callback Duration Time
Trunk Queuing Callback rings an extension for
this time.
0 ~ 64800 seconds
15
20-31-02
Timer Class Timer Assignment – Callback /
Trunk Queuing Cancel Time
The system cancels an extension Callback or
Trunk Queuing request after this time.
0 ~ 64800 seconds
64800
21-01-18
System Options for Outgoing Calls – Reset
Dial After Failure of Trunk Access
Enable/Disable an extension user ability to
continue to dial codes or extensions after
receiving Trunk Busy. This must be set to 0 for
the Forced Trunk Disconnect feature to work.
0 = Enable
1 = Disable
1
Operation
To queue for a busy trunk:
1. Try to access the busy trunk.
2. Dial # or 850.
- OR -
Press Trunk Queuing/Camp-On key (Program 15-07 or SC 851: 35).
3. Hang up to leave a Trunk Queuing request.
- OR -
Wait Off-Hook to Camp-On to the trunk.
To answer when Trunk Queuing calls you back:
1. Lift the handset.
To cancel a Trunk Queuing/Camp-On request:
1. At the multiline terminal, press idle Speaker.
- OR -
At the single line telephone, lift the handset.
2. Dial 870.
3. At the multiline terminal, press Speaker to hang up.
- OR -
At the single line telephone, hang up.