180
Call Waiting/Camp-On
Description
With Call Waiting, an extension user may call a busy extension and wait in line (Camp-On) without
hanging up. When the user Camps-On, the system signals the busy extension with two beeps indicating
the waiting call. The call goes through when the busy extension becomes free. Call Waiting helps busy
extension users know when they have additional waiting calls. It also lets callers wait in queue for a
busy extension without being forgotten.
Conditions
Call Arrival (CAR) Key (virtual extension) keys do not support Call Waiting/Camp-On
Programmable Function keys (code 35).
If an extension user Camps-On and then hangs up, the system converts the Camp-On to a
callback.
Off-Hook Signaling gives an extension the ability to block a caller from dialing 750 to
Camp-On and/or DID callers from automatically camping on.
Function keys simplify Call Waiting/Camp-On operation.
An extension user may Transfer a call to a busy extension.
Trunk Queuing lets an extension user camp-on to a trunk.
Call Queuing must be disabled also to disable Call Waiting.
Default Settings
Enabled
System Availability
Terminals
All Terminals
Required Component(s)
None
Related Features
Callback
Off-Hook Signaling
Programmable Function Keys
Transfer
Trunk Queuing/Camp-On
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