NEC Univerge SV9100 - Transferring Trunk Calls

1230
Program
Number
Program Name/Description
Input Data
Default
25-06-01
VRS/DISA One-Digit Code Attendant Setup –
Next Attendant Message Number
Set up single digit dialing through the VRS. This
gives VRS callers single-key access to
extensions, the company operator, Department
Calling Groups and Voice Mail. For each VRS
message set to answer outside calls (see
Program 25-02 and Program 25-05), you
specify:
The digit the VRS caller dials (0 ~ 9, *, #).
(Keep in mind that if you assign destinations
to digits, outside callers cannot dial system
extensions, starting with that digit.
The destination reached (eight digits
maximum) when the caller dials the
specified digit.
The destination can be an extension, a
Department Calling pilot number or the Voice
Mail master number. A one-digit code can be
assigned for each Automated Attendant
message.
0 ~ 100 (0 = No Setting)
101 = Voice Mail Answers
104 = Refer to 25-04: VRS/DISA
Transfer Ring Group with No
Answer/ Busy
105 = Dial the other extension
106 = Record VRS
0
25-06-02
VRS/DISA One-Digit Code Attendant Setup –
Destination Number
Define the digit used by a VRS caller which
allows their call to be transferred to the external
page.
Maximum of eight digits.
No Setting
31-05-01
Universal Night Answer/Ring Over Page
For each trunk which should ring the external
page, set the External Page zone (1 ~ 9) to
allow ringing.
0 = No Ringing (No)
1 = Ringing (Yes)
0
Operation
Transferring Trunk Calls
To Transfer a trunk call to a co-worker’s extension:
1. At the multiline terminal, press Transfer.
- OR -
At single line telephone, hookflash.
 You hear Transfer dial tone.
2. Dial the co-worker’s extension number.
 If the extension is busy or does not answer, you can dial another extension number or press the line key
to return to the call. In addition, you may be able to hang up and have the call Camp-On.
 Single line telephone users can press hookflash to retrieve the call. If a call was transferred and the
user has hung up the handset, the unanswered call can be retrieved by dialing ** and the extension
number to which it had been transferred.
3. Announce the call and press Transfer (Program 15-07 or SC 851: 06) or hang up.
 If you do not have Automatic On-Hook Transfer, you must press Conf (Program 15-02-24=1) or your
Transfer Programmable Function Key to Transfer the call.