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InMail Email Account Information
System’s Email Account Data
The email account that will handle notifications sent from
the InMail (e.g., yourname@emailserver.com).
The SMTP server (email provider) that will handle email
for the SMTP email account. The SMTP server name is
typically similar to smtp.emailserver.com.
The port the SMTP server uses for SMTP delivery.
Determines whether or not the SMTP server accepts
plain text (unencrypted) or encrypted email (Yes or No).
Enter Yes if the SMTP server requires the SMTP Email
Account’s user name and password each time the
system logs on. Otherwise, enter No.
In the SMTP Email Account, this is normally the
your-name portion of yourname@emailserver.com.
This is the password for the account specified in SMTP
Email Account above.
If a notification recipient replies to a notification email,
this is the address to which the reply is sent.
Explanation of the Message Sender (From) Field
Like any other email client, Email Notification uses the From field to identify the person that left the
message being delivered. In the email message, the data in the From field is formatted as Name [Reply
To], where:
Name identifies the person that left the message.
Reply To
1
is the email address used when the email recipient replies to the message.
This information is not provided in the recipient’s inbox – just the actual email message.
For messages left by Intercom callers:
Name is:
The extension name (if programmed & if the extension has a Subscriber mailbox assigned).
- OR -
The extension number (if there is no name programmed or if the extension does not have a Subscriber
mailbox assigned).
Reply To
1
is:
The email address of the person that left the message (if programmed).
-
OR -
The Reply To Email Address data from Program 47-18-09.
-
OR -
The Send From Email Address data from Program 47-18-09.
For messages left by Outside callers:
Name is always the text “Outside Caller”.
Reply To
1
is:
The Reply To Email Address data from Program 47-18-09.
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